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Home > Returns
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You may return
new, unopened items for a full refund within 30 days of delivery. These
items should be in their original packaging and have their serial
number or UPC. Special order returns are at our discretion on a case by
case basis. If you would like to make a return or exchange, you must
contact us by phone or email and submit an RMA (Return Merchandise
Authorization) number before returning your items. This RMA number is
usually written on the bill of lading (issued by the mail carrier's
shipping department) or somewhere on the packaging. If you cannot find
your RMA, one may be obtained by contacting us by phone or email.
All returns will be subject to a 10% restocking fee (Unless a mistake is made on our part). Remember,
if you would like to return or exchange your item, you must contact us
before sending it back. Items returned to us without notification will
not be eligible for a refund or exchange.
Returns will not be accepted on items that are:
- Opened or used
- Missing their serial number or UPC
- Returned more then 30 days after delivery
- Returned without notification
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